Data Protection Policy

09.bat Privacy Policy — Our Firm Commitment to Protecting Your Data

Everything you need to know about how your personal data is protected at 09.bat — explained clearly, with no jargon.

Last Updated: February 2026

Key Points of the Privacy Policy

Here's a quick overview of the key points before you dive into the details.

🔐
256-Bit Encryption

All your data is protected with internationally recognised SSL encryption. No hacker or third party can gain access to it.

TLS 1.3 security
🚫
No selling of data

09.bat never sells your personal data to third parties. No information is shared with advertisers or data brokers.

Zero Data Sales
📋
Minimal Data Collection

09.bat collects only the information that is strictly necessary. We never ask for anything beyond that — your privacy is our priority.

Data minimization
🛡️
Regular security audits

Our systems are regularly audited by independent third-party security experts. Any vulnerabilities identified are resolved promptly.

Monthly Security Audit
Your data, your control

You can request to view, correct, or delete your data at any time. Full control stays with you.

Full User Control
📍
Local Law Compliance

09.bat fully complies with applicable international data protection standards and local regulations.

Lawful Operations

Our commitment: Any information you provide on 09.bat is used solely to serve you. This privacy policy explains how, why, and what data we collect.

1Introduction & Scope of This Policy

Welcome to 09.bat. We understand that before sharing personal information on any online platform, people ask themselves: "Will my data be safe?" This privacy policy is designed to answer that question directly.

This policy applies to all 09.bat services — including website visits, account registration, gaming, payments, and customer support interactions. By using 09.bat, you agree to this Privacy Policy.

We never try to catch you off guard. What is written here is what we do — and what is not written here, we do not do. That is the core principle behind 09.bat's privacy policy.

2Types of Information We Collect

09.bat collects two types of information — what you provide directly, and what is generated automatically as you use the platform.

Data Type Example Reason for collection
Identity Information Name, date of birth, National ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account management & support
Financial Information BKash/Nagad number, transaction history Payment Processing & Verification
Gaming Data Betting history, win/loss records Account Records & Responsible Gaming
Device Information IP address, browser type, operating system Security & Fraud Prevention
Usage Data Site visit times, click patterns Platform development & experience improvement

Good News: 09.bat never collects your full bank account details, PIN, or card numbers. Payments are processed exclusively through registered mobile banking numbers.

3Purpose & Use of Data Collection

09.bat uses your information only for specific, defined purposes. Your data is never used for anything beyond those approved uses.

  • Account Management: To ensure secure registration, login, password reset, and overall account security.
  • Payment Processing: To verify payment details for processing deposits and sending withdrawals.
  • Customer Support: To quickly resolve your complaints, questions, and issues.
  • Security & Fraud Prevention: To detect multiple accounts, money laundering, and other irregularities.
  • Responsible Gaming: To monitor gaming patterns, identify problematic behavior, and offer appropriate support.
  • Platform Improvement: To understand which games are most popular and where issues arise, so we can improve your experience.
  • Legal obligations: To comply with applicable laws and regulatory requirements.

09.bat never uses your data to serve you advertisements or to enable third parties to conduct targeted marketing.

4Data Storage & Security Measures

09.bat safeguards your data as if it were our own. Our security measures meet international standards and are continuously updated.

  • SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
  • Server security: Data is stored in maximum-security data centers with 24/7 monitoring.
  • Access Control: Only authorized personnel have access to specific data.
  • Regular Security Audits: Third-party experts audit our systems every month.
  • Data Backup: Critical data is regularly backed up and stored securely.
  • Two-Factor Verification: Enabling 2FA on your account provides an additional layer of security.

Your responsibilities: 09.bat takes every possible measure to ensure security, but keeping your password and login credentials confidential is your responsibility. Never share your password with anyone.

5Data Sharing Policy — Who, When, and Why

09.bat does not sell your data to third parties. However, limited information may be shared in the following specific circumstances:

  • Payment Provider: Only the information required to process transactions is shared with payment gateways such as bKash, Nagad, and Rocket.
  • Game Provider: Providers such as Pragmatic Play and Evolution receive limited session data solely for the purpose of operating their games.
  • Legal obligations: Information may be disclosed when required by a court order or a lawful request from law enforcement authorities.
  • Fraud Prevention: Suspicious activity may be reported to fraud detection databases used across the online gaming industry.

Never Shared: Your information is never shared with advertisers, data brokers, marketing companies, or any other party for commercial purposes.

6Cookies & tracking technologies

09.bat uses cookies and similar technologies on its website. Cookies are small data files stored in your browser. Below is an explanation of which cookies are used and why:

You can disable functional and analytics cookies through your browser settings. However, disabling essential cookies may affect the site's ability to function properly.

7Your Data Rights

As a 09.bat user, you have full rights over your own data. Your rights are outlined below:

👁️
Right to Access

You may request a copy of the personal data we hold about you. It will be provided within 30 days.

✏️
Right to Rectification

If any of your information is incorrect, you may request a correction. It will be updated promptly.

🗑️
Right to Erasure

If you close your account, you may request deletion of any data we are not legally required to retain.

📤
Data Portability

You may request an export of your data in a portable, readable format.

🚫
Right to object

You may object to the processing of your data for specific reasons. Valid objections will be upheld.

⏸️
Right to Restrict Processing

You may request that processing of your data be restricted under certain circumstances.

To exercise any of these rights, email us at support@09bat.im or reach out via live chat.

8Minor Protection Policy

09.bat is strictly an 18+ platform. We do not collect data from or provide services to minors.

If we determine that a user is under 18 years of age, their account will be immediately suspended and all collected data will be deleted.

A note for parents: If you suspect a child or underage individual in your care is using 09.bat, please contact our support team immediately.

9Data Retention Period

09.bat does not retain your data indefinitely. Once its purpose has been fulfilled or the retention period has elapsed, your information is deleted.

  • Account information: For the duration of the active account + 5 years after closure (as required by law).
  • Transaction Records: 7 years (in compliance with financial regulations).
  • Customer Support Conversations: 3 years.
  • Device & Login Logs: 12 months.
  • Cookie Information: Session cookies expire when you close your browser; all others last up to 1 year.

Once the legal retention period has passed, data is securely deleted or anonymized.

10Privacy Policy Change History

Whenever 09.bat updates its privacy policy, the date and a summary of changes will be added here.

  • 25
    February 2026

    Cookie policy updated with detailed analytics cookie information. The data retention section has been further clarified.

  • 24
    September 2026

    The data sharing policy with third-party game providers has been detailed further.

  • 24
    March 2026

    The user rights section has been rewritten and the right to data portability has been added.

  • 23
    July 2023

    The first complete Privacy Policy in Bengali was published.

For significant changes, a notification will be sent to your registered email or mobile number.

11Contact & complaints process

If you have any questions about our Privacy Policy or concerns about your personal data, please reach out to us:

  • Email: privacy@09bat.im or support@09bat.im
  • Live chat: From any page on the site, 24/7, in Bengali
  • Response Time: Privacy-related requests will be responded to within 30 days.

If you believe 09.bat has not adequately protected your privacy, please contact us first. If the issue remains unresolved, you have the right to file a complaint with the relevant authority.

Your Data Is Secure

Join 09.bat Today — Safe, Secure & Trusted

Your privacy is our top priority. With 256-bit encryption, a strict no-data-sale policy, and 24/7 Bangla support — 09.bat earns your trust.

18+ | Responsible Gaming Policy Applies

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