09.bat Terms & Conditions — Complete Rules for Using the Platform

1Applicability of General Terms & Conditions

09.bat (referred to in this document as the "Platform" or "we") is an online gaming and betting service provider. These Terms & Conditions constitute a legal agreement between 09.bat and its users ("you" or "Member").

By accessing, browsing, registering on, or using any service on 09.bat, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using our platform.

09.bat reserves the right to modify these Terms & Conditions at any time without prior notice. The date of the latest update will always be shown at the top of this page. It is the user's responsibility to check this page regularly.

2Account Registration & Eligibility

To open an account with 09.bat, the following conditions must be met:

• Age: You must be at least 18 years old at the time of registration. A national ID card or passport may be requested for age verification.
• Single Account: Each individual may hold only one account. Creating multiple accounts using the same mobile number, email address, or device is prohibited.
• Accurate Information: Accurate and truthful information must be provided at the time of registration. Providing false or incorrect information may result in account closure.
• Contact Details: An active mobile number and email address are required.

09.bat reserves the right to accept or reject any registration application. Additional documents may be requested as part of the KYC (Know Your Customer) process.

3Deposits, Withdrawals & Financial Transactions

All financial transactions on 09.bat are governed by the following rules:

• Minimum deposit: ৳200 BDT.
• Minimum Withdrawal: ৳500.
• Accepted methods: bKash, Nagad, Rocket — only from your own registered number.
• Processing Time: Typically 3–15 minutes. First-time KYC verification may take longer.
• Withdrawal limits: Daily withdrawals are capped at ৳1,00,000. VIP members are subject to separate limits.

09.bat reserves the right to suspend withdrawals and conduct verification for any suspicious transactions. We are legally obligated to comply with anti-money laundering regulations.

4Bonus & Promotion Rules

09.bat offers a variety of bonuses and promotions. The rules for using these bonuses are outlined below:

• Welcome Bonus: 100% match bonus on your first deposit. Minimum deposit ৳500.
• Rollover Requirements: To withdraw bonus funds, a wagering requirement of typically 10x to 20x applies (specific bonus terms may vary).
• Bonus Validity: Each bonus has a specific validity period. Bonuses will be forfeited once they expire.
• Fraudulent Activity: Misusing the bonus system may result in bonus cancellation and account suspension.
• One active bonus at a time: Multiple bonuses cannot be active simultaneously unless otherwise specified.

5Betting & Gaming Rules

General Rules for Betting & Gaming on 09.bat:

1. Bet validity: Once confirmed, a bet cannot be changed or cancelled. In the event of a disconnection during a live game, the 09.bat server record will be considered final.
2. Technical issues: If an incorrect outcome occurs due to a system error or technical issue, 09.bat reserves the right to void the affected bet.
3. Cricket Betting: Bets are generally refunded if a match is abandoned or suspended. Specific rules may apply in certain cases.
4. Maximum Payout: A maximum payout limit per bet is in place. This limit varies by game.
5. RNG Fairness: All casino games are internationally RNG-certified and provably fair.

6Prohibited Activities & Code of Conduct

The following activities are strictly prohibited on 09.bat:

• Bots & Automation: Using bots, scripts, or automated software to play games is strictly prohibited.
• Collusion: Attempting to manipulate game outcomes by colluding with other players is strictly prohibited.
• Money laundering: Using 09.bat for money laundering is strictly prohibited and subject to legal action.
• Bonus Exploitation: Exploiting loopholes in the bonus system for unfair advantage is strictly prohibited.
• VPN usage: Accessing the platform via VPN from restricted regions is strictly prohibited.
• Impersonation fraud: Opening or operating an account under someone else's identity is strictly prohibited.
• Threats or Harassment: Threatening or harassing the support team or other players is strictly prohibited.

7Account Closure & Suspension

09.bat may close or suspend an account under the following circumstances:

• Violating the Terms & Conditions.
• Providing false information during KYC verification.
• In cases of suspicious financial activity.
• If multiple accounts are detected.
• Extended inactivity (12 months or more).

You may request account closure at any time by contacting Support — action will be taken within 24 hours. You will have the opportunity to withdraw any valid balance before the account is closed.

8Privacy & Data Protection

09.bat keeps your personal information completely confidential. We never sell your data to third parties. However, your information may be shared in the following circumstances:

• Upon a valid request from law enforcement authorities.
• With approved partners for payment processing.
• To ensure the security of our platform.

For more details, visit our Privacy Policy View page.

9Responsible Gaming Policy

09.bat is deeply committed to Responsible Gaming. We want our users to play for entertainment, not fall into addiction. To support this, 09.bat offers the following features:

• Deposit limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a loss limit — play will automatically stop once that limit is reached.
• Self-Exclusion: Temporarily or permanently self-exclude your account.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 6 weeks.
• Reality check: Set reminders for how long you have been playing.

To learn more, visit our Responsible Gaming Read the page.

10Dispute Resolution Process

If you have a dispute or complaint, please follow the steps below:

1. Step 1: Submit a detailed complaint to 09.bat Support via live chat or email.
2. Step 2: The support team will investigate and respond within 48 hours.
3. Step Three: If unresolved, the matter will be escalated to senior management.
4. Final Decision: Decisions made by 09.bat's senior management are considered final.

In all disputes, 09.bat's server logs and game data shall serve as the definitive and authoritative record.

11Right to Amend Terms & Conditions

09.bat reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. Users will be notified on-site in the case of significant changes.

Continued use of the platform after any changes have been made will be considered your acceptance of the updated Terms. Make it a habit to review them whenever an update occurs.

12Contact & Support

For any questions or comments regarding the Terms & Conditions, please contact 09.bat:

• Email: support@09bat.im
• Live Chat: Available 24 hours a day, 7 days a week — support is always at hand.
• Response time: Average 2 minutes via live chat; within 24 hours by email.